We want to create a seamless experience for our customers and we stand behind our quality and craftsmanship. At SLYK, we will treat every customer with respect and do everything we can to ensure you have a positive experience. Our hope is to have you as a lifelong customer and supporter.

Return/Exchange Policy

We offer no-hassle returns and exchanges within 30 days of the original delivery to you.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We offer free domestic return shipping. Unfortunately, we do not offer free international return shipping as we cannot create reverse international labels. International return shipping must be paid by the customer.

Start return here: 

https://returns.richcommerce.co/return/new?c=slykshades

Note: During sale events (such as Black Friday), we only offer exchanges or store credit.

Note: Our Hoodie/Jogger BOGO Sale is FINAL SALE. We will allow exchanges but return shipping must be covered by customer. Unfortunately shipping costs have been rising and we cannot otherwise do this deal!


Warranty

SLYK products are protected by a 1-year warranty for manufacturing defects. This covers the materials and workmanship. This does not cover breaks and cracks from misuse.

If you have a warranty or return that needs attention, email contact@slykshades.com and we'll take care of you.

SLYK Recycling Program

Here at SLYK, we value sustainability and also providing the best possible customer experience. We have decided to start our very own SLYK Shades recycling program. Do you have worn out or broken SLYK Shades or just simply want to upgrade to a new pair? This is how our program works:

1. Send us any pair of SLYK Shades to recycle and we will give you a 50% credit of the original value of that pair towards a new pair.

2. All you have to do is send your pair to the following address and include your Name, Email and Address inside:

SLYK Shades
ATTN: RECYCLING PROGRAM
2 Old Forge Rd
Sandwich, MA 02563
.
3. We will email you a gift card for 50% of the original value of the pair to go towards a new pair of our shades.